Change Management Consultant

We are the METRO Global Solution Centre! Our motto, "We make it count," reflects our belief that accounting is more than just numbers - it's about creating impactful solutions, driving meaningful change, and always counting for more. As a proud member of the METRO/MAKRO family, a leading international wholesaler with over 86,000 employees across 30+ countries, we are committed to excellence and innovation. Our inclusive and diverse community promotes collaboration, personal development, and dedication to achieving our goals together.

We are seeking a Change Management Consultant to support the human side of change and ensure that new solutions are fully understood, adopted, and embedded across the organization. In this role, you will help secure the success of change from the people level to the process level.

Join our team and experience the spirit of "We make it count."

Key Responsibilities

• Developing Implementation Plans: develop and implement change management plans aligned with organizational goals to ensure effective adoption
• Assessing Impact: analyse the impact of new processes and systems on roles and the organization; identify barriers, risks, and affected groups
• Communication: prepare training, adoption, and sustainment plans; create announcements, newsletters, and intranet materials
• Providing Support and Training: conduct workshops and support local champions/employees to ensure organizational readiness
• Collaborate with project teams, IT, People & Culture, business leaders, and PMOs
• Managing Resistance: identifying potential resistance to change and developing strategies to address concerns and foster a culture of acceptance
• Monitoring Progress: measure adoption and effectiveness through usage data, surveys, and feedback; implement follow-up actions and mentoring post go-live

• 3–5 years of experience in change management, process transformation, or implementation projects; experience in international/global environments is a plus
• Knowledge of change management methodologies (Prosci, ADKAR, Kotter), project management principles, and Lean/Agile change
• Familiarity with project lifecycle, process mapping, readiness assessment, and adoption KPIs
• User experience in SharePoint, project & task management tools, MS Office, reporting systems, experience in SAP would be an asset
• Strong data analysis skills from surveys, adoption reports, and feedback
• Excellent communication, storytelling, workshop facilitation, and active listening skills, content creation skills, creative writing
• Proactive, independent, and adaptable, with the ability to engage effectively with leaders, end-users, and local teams

What we offer

• Stable employment in an international corporation that is constantly growing
• The chance to expand your knowledge and gain experience in various areas
• Private medical care and group insurance, also available for family members
• Cash benefits as part of the Social Benefits Fund, e.g., a Christmas allowance
• Higher salary if you know an additional language 
• Co-financed sports card
• Team and company integration events after hours
• Hybrid work