- Service Excellence
- Hybrid
F&A Process Consultant (Service Excellence Department)
Job description
We are the METRO Global Solution Center! Our motto, "We make it count," reflects our belief that accounting is more than just numbers - it's about creating impactful solutions, driving meaningful change, and always counting for more. As a proud member of the METRO/MAKRO family, a leading international wholesaler with over 86,000 employees across 30+ countries, we are committed to excellence and innovation. Our inclusive and diverse community promotes collaboration, personal development, and dedication to achieving our goals together.
Join our Service Excellence Team as a Consultant, where your primary mission will be to safeguard the quality of financial processes through the development, implementation, and continuous reinforcement of effective control systems. You will play a crucial role in analyzing accounting processes, identifying operational risks, and embedding robust internal controls in cooperation with key stakeholders—including standardization and transition teams responsible for process harmonization and centralization.
In this role, you will act as a guardian of quality, ensuring that all financial activities meet internal and external compliance standards. Your collaboration with cross-functional teams will help maintain high-quality outcomes across the organization, enabling secure, consistent, and efficient operations.
This opportunity is ideal for professionals who are passionate about quality assurance, internal controls, and driving organizational resilience through strong governance and interdepartmental collaboration in a dynamic, international setting.
- Supporting in expansion of control scope and process changes by embedding new controls into Metro GSC teams
- Acting as Subject Matter Expert for Internal Control Finance Framework
- Cooperating with process owners in identifying operational risks and defining the new internal control framework
- Ensuring controls are properly designed, implemented, and executed in accordance with internal policies and procedures
- Conducting FMEA (Failure Mode and Effect Analysis) to assess risks in operational processes
- Supporting operational teams in strengthening the quality of accounting processes
- Collaborating with various departments (Operations, Transition, Standardization, and Customers) to ensure alignment and support for project objectives
- Delivering control-related trainings, including the Internal Control Finance Framework and Quality Assurance standards
- University degree in Economics, Finance, or Accounting
- Minimum 5 years of experience in an international company, preferably in audit, accounting, reporting, or consultancy
- Strong analytical and problem-solving skills with a proactive approach to resolving complex issues
- Understanding of process interdependencies and risk mitigation in a shared service or corporate environment
- Excellent and effective communication skills
- Ability to build relationships with various stakeholders and collaborate with both internal and external partners from diverse cultural backgrounds
- Experience in project management or proven participation in transition or process improvement projects is a strong asset
- Fluent English (spoken and written)
- Strong organizational skills with the ability to ensure high-quality and timely task execution
- Previous experience as a consultant or internal/external auditor is a plus
We provide:
- Stable employment in an international corporation, which is constantly growing
- Chance to expand knowledge and experience in various areas
- Private medical care and group insurance, also for family members
- Cash benefits as part of the Social Benefits Fund, i.e., Christmas allowance
- Higher salary of PLN 400 to PLN 1,400 if you know an additional language
- Co-financed sports card
- Team and company integrations after hours
- Hybrid or remote work
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- Full Time
- without leadership responsibility
- Service Excellence
- Hybrid